~/support
Support.
MeshPilot is built and supported by one person, so mail lands with someone who knows the code. Pick the right address and we aim to reply within one business day.
Where to write
Product & account
Setup, sign-in, agents that will not launch, anything that is not working.
Security
Vulnerability reports and anything that looks like a data or credential issue.
Get a faster answer
Include these and we can usually skip a round trip:
- Your account email, and which product — MeshConsole or MeshUtility.
- The app version, from the account menu, and your operating system.
- Which agent or surface it happened in: a Bench terminal, a chat pane, a Studio board, Crew, the IDE, Pilot.
- What you expected, what actually happened, and the exact error text with any keys or tokens removed.
Before you write
Most first-run questions — installing a CLI agent, connecting the hosted MCP key, why a plan feature is locked — are answered in the and the . Billing questions are covered in the .
Community
The Discord server is the fastest place to ask a quick question, see what is shipping next, and report a rough edge. Plus subscribers get priority there. Join the Discord.